Abstract
This study aims to examine the efficiency of cash management practices in government agencies in Melaka, focusing on the Land and District Offices of Melaka Tengah, Alor Gajah, Jasin and the Melaka Land and Mineral Office. Data was collected through a survey using structured questionnaires, with a pilot test conducted to ensure reliability of the instruments. A total of 215 valid responses were obtained from staff directly involved in cash management activities. The data was coded and analyzed using descriptive and inferential statistics. The findings revealed that 97.2% of respondents believed that Green Cash Management (GCM) practices, particularly through the e-SPEKS system, have facilitated top management in monitoring and controlling cash flows. Additionally, 95.4% agreed that the use of Cash in Transit (CIT) reduced time spent on cash transfers. Regarding Physical Cash Management (PCM), 88.3% indicated that service quality improved steadily through these practices. Furthermore, 98.6% of respondents emphasized the importance of talent management in enhancing service quality within government agencies. Overall, the results highlight the critical role of implementing effective cash management practices to ensure efficient handling of funds, improve delivery systems, and strengthen accountability and transparency. The study underscores the need for continuous improvement in cash management strategies to promote efficiency and quality in public sector financial administration in Malaysia.